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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amber Kline

Amber Kline

January 28, 2026

5  out of  5
rating by Amber Kline
"The people are so friendly and helpful! I really enjoyed my experience with this office."
We responded:
"Thank you for leaving a Google Review Amber. We appreciate the kind words and your Auto business here at the Myerstown Office. Have a great day!!!"
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Susan Porsche

January 16, 2026

5  out of  5
rating by Susan Porsche
"I had the pleasure of talking to Rachel of the phone this afternoon. She was so quick and responsive to adding me onto my husband’s insurance. Within a few minutes it I was added on with the insurance card. I cannot recommend this office enough."
We responded:
"Thank you for the kinds words about Rachel. She is always efficient. Thank you for your business with State Farm. We look forward to working with you in the future... Have a great weekend!"
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Brandon Soliday

January 5, 2026

5  out of  5
rating by Brandon Soliday
"Friendly and welcoming staff who are always well informative."
We responded:
"Thank you for leaving a Google Review. We are always happy to help you. We appreciate your business here at the Myerstown Office."
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Jennifer Peiffer

December 18, 2025

5  out of  5
rating by Jennifer Peiffer
"Nothing but good things to say about Kelly and her team I been with Kelly for awhile now and they been great"
We responded:
"Thank you so much for the kind words ... We are always here for you and look forward to working with you here at the Myerstown Office."
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Milissa Spera

October 10, 2025

5  out of  5
rating by Milissa Spera
"Polite, professional, timely, very helpful. A pleasure to work with."
We responded:
"Thank you for leaving a Google Review. We appreciate your business. Have a great day!"
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Matthew Gokcebay

September 11, 2025

5  out of  5
rating by Matthew Gokcebay
"Makaley did a great job breaking down the different level of coverages for my car insurance and answering the many questions I had. The process was quick & easy and the rates were exceptionally better than quotes I had received from other insurance companies. Highly recommended, thanks again!"
We responded:
"Thank you for the kind words regarding Makaley - She is certainly an asset at the Myerstown Office. We appreciate your Auto business. Have a great day!"
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Michael Shade

August 26, 2025

5  out of  5
rating by Michael Shade
"The best insurance agents! Always there for you no matter what happens! I would recommend 10/10!"
We responded:
"Thank you for the Google Review. We appreciate your Auto, Homeowners & Life business here at the Myerstown Office. Have a great day!"
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Damian Noecker

August 19, 2025

5  out of  5
rating by Damian Noecker
"Nothing but positive experiences! I always feel welcome here, and Kelly always does a great job answering and explaining any questions I have!"
We responded:
"Thank you for taking time to complete the Google Review. We appreciate your Auto, Homeowners and Life Business here at the Myerstown office. We are always happy to answer any questions you may have. Have a great day!"
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Kyle Ziegler

August 14, 2025

5  out of  5
rating by Kyle Ziegler
"Nothing but great things to say about Kelly and her team. They're always super friendly, eager to answer any questions you have about your policies, knowledgeable to recommend meaningful products to you, and never push anything on you that you don't want or need."
We responded:
"Thank you for the kind works Kyle. We appreciate your Auto & Homeowners business in the Myerstown office and look forward to working with you... "
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Ashley Smith

August 5, 2025

5  out of  5
rating by Ashley Smith
"Kelly Parks has been my agent since I could drive, she is wonderful and always there to help."
We responded:
"Thank you so much Ashley... I appreciate your Auto business in the Myerstown Office. Have a great day!"
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Anita Sunday

July 21, 2025

5  out of  5
rating by Anita Sunday
"Worked with Cathy over the phone and she was very helpful and professional during a stressful situation that needed a quick turnaround. Thank you very much!"
We responded:
"Thank you so much for the kind words about Cathy. I'm glad she was able to take care of you under a stressful situation. We appreciate your business here at the Myerstown Office - Have a great day!"
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Thomas Smith

May 30, 2025

5  out of  5
rating by Thomas Smith
"I have been with Kelly Parks State Farm since 2003/04. I have all my insurance needs bundled together there. i have also received financial advice from a financial person associated with Kelly Parks State Farm. I could not see anyone else being trusted with my insurance needs. They treat me right. I consider them my friends. I recommend them to anyone who needs insurance or is looking switch from their present insurance provider."
We responded:
"Thank you so much for the kind words ... We appreciate your business and the trust you have with the Myerstown office and look forward to working with you. "
Profile photo of Amber Caddle

Amber Caddle

April 28, 2025

5  out of  5
rating by Amber Caddle
"I have been a loyal customer of Kelly Parks at State Farm Insurance for many years, and I cannot say enough about how amazing she and her team are. Kelly is always professional, caring, and truly goes above and beyond to make sure her customers are taken care of. I have always felt valued and supported, and I can confidently say I will continue to be a proud customer for many more years to come. I also want to give a huge thank you to Kelly and her team for their generous donation to the Bethel PTO. Your support means so much to our community and shows just how committed you are to making a difference beyond insurance. Thank you again for everything you do!"
We responded:
"Thank you for taking time to leave a Google Review. We appreciate the kind words for me and for my staff. Thank you for your business and we look forward to working with you in the future - Have a great day!!!"
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Trenton Petre

February 5, 2025

5  out of  5
rating by Trenton Petre
"Great customer service."
We responded:
"Thank you for taking the time out of your day to leave us a five-star review. You are valued as a customer of ours. Thank you Trenton! "
Profile photo of Brad Smith

Brad Smith

November 18, 2024

5  out of  5
rating by Brad Smith
"Wonderful group to work with, kind and courteous and will go out of the way to help out. Much appreciated Kelly Parks. Customer for life!"
We responded:
"Thank you for the kind words Brad. We appreciate your Auto business here at the Myerstown Office. Happy Thanksgiving to you and yours."
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Matthew Pavlichko

October 14, 2024

5  out of  5
rating by Matthew Pavlichko
"Been with Kelly Parks and her team for many years. Always professional and care about me as a customer first."
We responded:
"Thank you for the kind words... We appreciate your business here in the Myerstown Office and look forward to working with you in the future."
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Jesse Lehman

May 29, 2024

5  out of  5
rating by Jesse Lehman
"The staff here are very professional and friendly. I would highly recommend them!!"
We responded:
"Thank you for taking time to leave us a Google Review. We appreciate your business."
Profile photo of Joseph Noll

Joseph Noll

May 23, 2024

5  out of  5
rating by Joseph Noll
"Kelly Parks office has always done a superior job. Her office has gone out of their way to help me in everything I needed regarding my insurance. Thanks to everyone at Kelly Parks."
We responded:
"Thank you for taking time to leave the office a review. We appreciate your business and we look forward to working with you... Have a great day!"
Profile photo of David Frederick

David Frederick

May 13, 2024

5  out of  5
rating by David Frederick
"Great rates for full coverage an If I ever had a question about something I would just call an they would willing to take time to explain to where I can understand"
We responded:
"Thank you for leaving a review. We are always happy to review your coverages with you. We appreciate your business and look forward to working with you."
Profile photo of Cindy Gavrish

Cindy Gavrish

May 13, 2024

5  out of  5
rating by Cindy Gavrish
"Everyone in this office is so helpful. They get back to you when they say they will, and they’re always looking out for their clients. They tell you like it is based on insurance rates and help get the best deal and coverage for your needs. Mitch, Kelly, Bill, and Lori just to name a few have all been great to work with."
We responded:
"Thank you so much for leaving the office a review. We truly appreciate your Auto, Homeowners & Life Insurance business and look forward to working with you."
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william woolever

May 8, 2024

5  out of  5
rating by william woolever
"Great service! Great people! Great prices!!! Bill"
We responded:
"Thank you for the Google Review Bill. We appreciate your business."
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Colleen Krause

May 8, 2024

5  out of  5
rating by Colleen Krause
"We have gone to State Farm for all our insurances for a very long time. No matter what the question is they always try to help and find out the answers. When we call it stop in the office everyone is so nice, polite, and helpful thanks Kelly and your wonderful staff"
We responded:
"Hi Colleen! We appreciate the kind words. Thank you for taking the time out of your day to leave us a review. We will continue providing you great service! "
Profile photo of Linda Miller

Linda Miller

May 2, 2024

5  out of  5
rating by Linda Miller
"Everyone has always been helpful. Whether it is a question or a problem. They are there with either answers or to help find a solution."
We responded:
"Thank you so much for leaving a Google Review. We appreciate your business."
Profile photo of Elaine Lengel

Elaine Lengel

April 18, 2024

5  out of  5
rating by Elaine Lengel
"We have been with Kelly Parks and Bill since they took over the office in Myerstown from Harry Grant and his dear wife. We have had nothing but positive guidance and leadership in the insurance field. We trust them to do everything that we need. What a relief to have their guidance. The staff have also been extremely helpful every time we have called. Sincerely, Rev. Johnnie and Elaine Lengel"
We responded:
"Thank you so much for taking time and for the kind words. We appreciate your business and look forward to working with you in the future. "
Profile photo of Bradly

Bradly

June 24, 2023

1  out of  5
rating by Bradly
"They report you after one missed payment. Terrible service!"
We responded:
"Hi Bradly, We do send reminders about late payments as we do not want anyone to be without coverage. "