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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trenton Petre

Trenton Petre

February 5, 2025

5  out of  5
rating by Trenton Petre
"Great customer service."
We responded:
"Thank you for taking the time out of your day to leave us a five-star review. You are valued as a customer of ours. Thank you Trenton! "
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Brad Smith

November 18, 2024

5  out of  5
rating by Brad Smith
"Wonderful group to work with, kind and courteous and will go out of the way to help out. Much appreciated Kelly Parks. Customer for life!"
We responded:
"Thank you for the kind words Brad. We appreciate your Auto business here at the Myerstown Office. Happy Thanksgiving to you and yours."
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Joseph Noll

May 23, 2024

5  out of  5
rating by Joseph Noll
"Kelly Parks office has always done a superior job. Her office has gone out of their way to help me in everything I needed regarding my insurance. Thanks to everyone at Kelly Parks."
We responded:
"Thank you for taking time to leave the office a review. We appreciate your business and we look forward to working with you... Have a great day!"
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Cindy Gavrish

May 13, 2024

5  out of  5
rating by Cindy Gavrish
"Everyone in this office is so helpful. They get back to you when they say they will, and they’re always looking out for their clients. They tell you like it is based on insurance rates and help get the best deal and coverage for your needs. Mitch, Kelly, Bill, and Lori just to name a few have all been great to work with."
We responded:
"Thank you so much for leaving the office a review. We truly appreciate your Auto, Homeowners & Life Insurance business and look forward to working with you."
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Colleen Krause

May 8, 2024

5  out of  5
rating by Colleen Krause
"We have gone to State Farm for all our insurances for a very long time. No matter what the question is they always try to help and find out the answers. When we call it stop in the office everyone is so nice, polite, and helpful thanks Kelly and your wonderful staff"
We responded:
"Hi Colleen! We appreciate the kind words. Thank you for taking the time out of your day to leave us a review. We will continue providing you great service! "
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Elaine Lengel

April 18, 2024

5  out of  5
rating by Elaine Lengel
"We have been with Kelly Parks and Bill since they took over the office in Myerstown from Harry Grant and his dear wife. We have had nothing but positive guidance and leadership in the insurance field. We trust them to do everything that we need. What a relief to have their guidance. The staff have also been extremely helpful every time we have called. Sincerely, Rev. Johnnie and Elaine Lengel"
We responded:
"Thank you so much for taking time and for the kind words. We appreciate your business and look forward to working with you in the future. "
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Bradly

June 24, 2023

1  out of  5
rating by Bradly
"They report you after one missed payment. Terrible service!"
We responded:
"Hi Bradly, We do send reminders about late payments as we do not want anyone to be without coverage. "
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Alea Bowman

April 25, 2023

5  out of  5
rating by Alea Bowman
"very helpful! i highly recommend!!"
We responded:
"Thank you for the five-star review! "
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Darryl Miller

April 11, 2023

5  out of  5
rating by Darryl Miller
"I have been a customer with Kelly Parks office for the past 23 years. Kelly and her husband Bill have become friends of mine over the years, and I will be a lifelong customer. They excel in customer service, and doing business with them is always a pleasure! Highly recommend!! I’ve had several claims over the years and they always helped move the claims forward in a very timely fashion and were helpful when I had questions during those times."
We responded:
"Hi Darryl! Thank you so much for taking the time to leave us positive feedback. It has been pleasure doing business with you!"
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Deanna Kunder

March 2, 2023

5  out of  5
rating by Deanna Kunder
"Staff are very knowledgeable and provided great help."
We responded:
"Hi Deanna! We really appreciate your business and helping share the word about Kelly Parks State Farm agency. "
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Tori Barker

March 1, 2023

5  out of  5
rating by Tori Barker
"Appreciate this wonderful office and the level of personal support and guidance I receive from all of the staff here! Thank you!"
We responded:
"Hi Tori - Thank you for the kind words! We are always happy to help."
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Landis Martin

February 28, 2023

5  out of  5
rating by Landis Martin
"The best there is"
We responded:
"Thank you! "