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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tina bailey

March 10, 2026

5  out of  5
rating by tina bailey
"All the staff are always friendly. I have been doing business with State Farm for many years. Highly recommend"
We responded:
"Hi Tina! Thank you so much for taking the time out of your day to leave us a review. "
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Wesley Morris

March 3, 2026

5  out of  5
rating by Wesley Morris
"Love Kelly parks State Farm always friendly helpful service!! Wish my rates were cheaper but always treated very well and one of the best insurance companies out there…"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Myerstown to know that you had such a wonderful experience with us here on State Farm Agent Kelly Parks’s Team."
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Gloria Disla

February 26, 2026

5  out of  5
rating by Gloria Disla
"Extremely friendly, trustworthy, and reliable. I would recommend their services to all those looking for a reliable service."
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Arthur Rabold

February 17, 2026

5  out of  5
rating by Arthur Rabold
"Real nice people to talk to. They help you out in any way they can.\n Thank you."
We responded:
"Thank you so much for the kind words. We appreciate your business here at the Myerstown office and look forward to working with you in the future. Have a great day!"
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Will Johnson

February 17, 2026

5  out of  5
rating by Will Johnson
"it should be 5.0⭐️ Customer Service is: Kelly Parks stopping to help a customer and interrupt her own team training. KPA always gives their best in customer service with their positive demeanor and effective solutions. KPA is… the old fashioned love of doing good business with todays highest standard of Excellence!! 🤗🍀😇"
We responded:
"thank you for the 5 star review and the Kind Words! we Love helping our customers - truly our favorite part of our Job! appreciate your Business and your trust"
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elaine mason

February 5, 2026

5  out of  5
rating by elaine mason
"Great company and friendly people to work with"
We responded:
"Thank you for leaving a Google Review Elaine. We appreciate your Auto & Homeowners business with the Myerstown Office. Have a great day!"
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Nicholas Wennik

January 30, 2026

5  out of  5
rating by Nicholas Wennik
"Solid help and information. Im grateful"
We responded:
"Thank you so much for taking time to leave a Google Review - We appreciate your business here at the Myerstown Office. Have a good day!"
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Amber Kline

January 28, 2026

5  out of  5
rating by Amber Kline
"The people are so friendly and helpful! I really enjoyed my experience with this office."
We responded:
"Thank you for leaving a Google Review Amber. We appreciate the kind words and your Auto business here at the Myerstown Office. Have a great day!!!"
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Susan Porsche

January 16, 2026

5  out of  5
rating by Susan Porsche
"I had the pleasure of talking to Rachel of the phone this afternoon. She was so quick and responsive to adding me onto my husband’s insurance. Within a few minutes it I was added on with the insurance card. I cannot recommend this office enough."
We responded:
"Thank you for the kinds words about Rachel. She is always efficient. Thank you for your business with State Farm. We look forward to working with you in the future... Have a great weekend!"
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Brandon Soliday

January 5, 2026

5  out of  5
rating by Brandon Soliday
"Friendly and welcoming staff who are always well informative."
We responded:
"Thank you for leaving a Google Review. We are always happy to help you. We appreciate your business here at the Myerstown Office."
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Jennifer Peiffer

December 18, 2025

5  out of  5
rating by Jennifer Peiffer
"Nothing but good things to say about Kelly and her team I been with Kelly for awhile now and they been great"
We responded:
"Thank you so much for the kind words ... We are always here for you and look forward to working with you here at the Myerstown Office."
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Bradl3y 54

November 4, 2025

5  out of  5
rating by Bradl3y 54
"Helpful people and amazing resources!"
We responded:
"Thank you for the kind words. We truly appreciate your business here at the Myerstown Office."
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Milissa Spera

October 10, 2025

5  out of  5
rating by Milissa Spera
"Polite, professional, timely, very helpful. A pleasure to work with."
We responded:
"Thank you for leaving a Google Review. We appreciate your business. Have a great day!"
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Kassandra Mancino

September 16, 2025

5  out of  5
rating by Kassandra Mancino
"Cathy at State Farm was absolutely amazing! She was professional, super patient, and incredibly productive throughout the whole process. There was a lot of confusion with the car I was buying (and then not buying), but Cathy handled everything with ease and made sure it all worked out perfectly in the end. I really appreciate her dedication and calm attitude—it made a stressful situation so much smoother. Highly recommend working with her!"
We responded:
"Thank you for taking time to leave a review for Cathy. I'm glad she was able to change a stressful situation into a positive. We appreciate your Auto & HO policies here at the Myerstown Office. Have a great day!"
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Matthew Gokcebay

September 11, 2025

5  out of  5
rating by Matthew Gokcebay
"Makaley did a great job breaking down the different level of coverages for my car insurance and answering the many questions I had. The process was quick & easy and the rates were exceptionally better than quotes I had received from other insurance companies. Highly recommended, thanks again!"
We responded:
"Thank you for the kind words regarding Makaley - She is certainly an asset at the Myerstown Office. We appreciate your Auto business. Have a great day!"
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Michael Shade

August 26, 2025

5  out of  5
rating by Michael Shade
"The best insurance agents! Always there for you no matter what happens! I would recommend 10/10!"
We responded:
"Thank you for the Google Review. We appreciate your Auto, Homeowners & Life business here at the Myerstown Office. Have a great day!"
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Damian Noecker

August 19, 2025

5  out of  5
rating by Damian Noecker
"Nothing but positive experiences! I always feel welcome here, and Kelly always does a great job answering and explaining any questions I have!"
We responded:
"Thank you for taking time to complete the Google Review. We appreciate your Auto, Homeowners and Life Business here at the Myerstown office. We are always happy to answer any questions you may have. Have a great day!"
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Kyle Ziegler

August 14, 2025

5  out of  5
rating by Kyle Ziegler
"Nothing but great things to say about Kelly and her team. They're always super friendly, eager to answer any questions you have about your policies, knowledgeable to recommend meaningful products to you, and never push anything on you that you don't want or need."
We responded:
"Thank you for the kind works Kyle. We appreciate your Auto & Homeowners business in the Myerstown office and look forward to working with you... "
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Ashley Smith

August 5, 2025

5  out of  5
rating by Ashley Smith
"Kelly Parks has been my agent since I could drive, she is wonderful and always there to help."
We responded:
"Thank you so much Ashley... I appreciate your Auto business in the Myerstown Office. Have a great day!"
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Julie Rumbold

July 28, 2025

5  out of  5
rating by Julie Rumbold
"Kelly Parks State Farm office, staff and services are excellent!"
We responded:
"Thank you for the Google Review. We appreciate your Auto & Homeowners Insurance with our office. We look forward to working with you in the future. Have a great day!"
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Jody Schoffstall

July 23, 2025

5  out of  5
rating by Jody Schoffstall
"great agent, friendly staff"
We responded:
"Thank you for the five - star review! "
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Ryan Michael

July 22, 2025

5  out of  5
rating by Ryan Michael
"Amazing customer service, super responsive and pleasant to deal with."
We responded:
"Ryan, thank you so much for the 5 star review. We will share this with AJ to let him know to keep up the amazing work!"
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Anita Sunday

July 21, 2025

5  out of  5
rating by Anita Sunday
"Worked with Cathy over the phone and she was very helpful and professional during a stressful situation that needed a quick turnaround. Thank you very much!"
We responded:
"Thank you so much for the kind words about Cathy. I'm glad she was able to take care of you under a stressful situation. We appreciate your business here at the Myerstown Office - Have a great day!"
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Clint Krow

July 7, 2025

5  out of  5
rating by Clint Krow
"Rachel was very helpful. She answered all my questions, made adjustments to my policy, and secured me the best rate available."
We responded:
"Thank you for leaving a Google Review. I'm happy that Rachel was able to answer all your questions and assist you. We appreciate your business Clint. Have a great day!"
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Thomas Smith

May 30, 2025

5  out of  5
rating by Thomas Smith
"I have been with Kelly Parks State Farm since 2003/04. I have all my insurance needs bundled together there. i have also received financial advice from a financial person associated with Kelly Parks State Farm. I could not see anyone else being trusted with my insurance needs. They treat me right. I consider them my friends. I recommend them to anyone who needs insurance or is looking switch from their present insurance provider."
We responded:
"Thank you so much for the kind words ... We appreciate your business and the trust you have with the Myerstown office and look forward to working with you. "