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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jesse Lehman

May 29, 2024

5  out of  5 rating by Jesse Lehman
"The staff here are very professional and friendly. I would highly recommend them!!"
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Joseph Noll

May 23, 2024

5  out of  5 rating by Joseph Noll
"Kelly Parks office has always done a superior job. Her office has gone out of their way to help me in everything I needed regarding my insurance. Thanks to everyone at Kelly Parks."
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David Frederick

May 13, 2024

5  out of  5 rating by David Frederick
"Great rates for full coverage an If I ever had a question about something I would just call an they would willing to take time to explain to where I can understand"
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Cindy Gavrish

May 13, 2024

5  out of  5 rating by Cindy Gavrish
"Everyone in this office is so helpful. They get back to you when they say they will, and they’re always looking out for their clients. They tell you like it is based on insurance rates and help get the best deal and coverage for your needs. Mitch, Kelly, Bill, and Lori just to name a few have all been great to work with."
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william woolever

May 8, 2024

5  out of  5 rating by william woolever
"Great service! Great people! Great prices!!! Bill"
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Colleen Krause

May 8, 2024

5  out of  5 rating by Colleen Krause
"We have gone to State Farm for all our insurances for a very long time. No matter what the question is they always try to help and find out the answers. When we call it stop in the office everyone is so nice, polite, and helpful thanks Kelly and your wonderful staff"
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Linda Miller

May 2, 2024

5  out of  5 rating by Linda Miller
"Everyone has always been helpful. Whether it is a question or a problem. They are there with either answers or to help find a solution."
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Elaine Lengel

April 18, 2024

5  out of  5 rating by Elaine Lengel
"We have been with Kelly Parks and Bill since they took over the office in Myerstown from Harry Grant and his dear wife. We have had nothing but positive guidance and leadership in the insurance field. We trust them to do everything that we need. What a relief to have their guidance. The staff have also been extremely helpful every time we have called. Sincerely, Rev. Johnnie and Elaine Lengel"
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Rene Ruiz

April 12, 2024

1  out of  5 rating by Rene Ruiz
"This place is the absolute worst place you can get your insurance from. THE WORST. Misinformation, stealing your money, raising rates, terrible customer experience. They are also racist as hell. If your anything but white DO NOT go to this place, they’ll treat you like your trash. They said they “don’t work for State Farm, they own their own business” straight out of Kelly parks mouth, not a word exaggerated. Will never go to them again. Unprofessional, disgusting way to treat people. I had requested to cancel then lifted request and lady said it was too late. I’ll be escalating this issue to the national supervisor shortly."
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Sheena Haag

September 4, 2023

5  out of  5 rating by Sheena Haag
"Best State Farm agent around! Always friendly and super helpful."
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June 24, 2023

1  out of  5 rating by Bradly
"They report you after one missed payment. Terrible service!"
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Hina Gea

June 5, 2023

5  out of  5 rating by Hina Gea
"They were very helpful when I forgot to get insurance before titling a new motorcycle. Kelly hopped on the call when other agents were busy and got me setup very quickly."
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Alea Bowman

April 25, 2023

5  out of  5 rating by Alea Bowman
"very helpful! i highly recommend!!"
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Magaly RAMOS

April 17, 2023

5  out of  5 rating by Magaly RAMOS
"Love this place I been with them for Year and they always so helpful and friendly.. Do I recommend it of course yes They are the best"
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Darryl Miller

April 11, 2023

5  out of  5 rating by Darryl Miller
"I have been a customer with Kelly Parks office for the past 23 years. Kelly and her husband Bill have become friends of mine over the years, and I will be a lifelong customer. They excel in customer service, and doing business with them is always a pleasure! Highly recommend!! I’ve had several claims over the years and they always helped move the claims forward in a very timely fashion and were helpful when I had questions during those times."
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tina bailey

March 2, 2023

5  out of  5 rating by tina bailey
"All the staff are always friendly. I have been doing business with State Farm for 15 years. Highly recommend"
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Deanna Kunder

March 2, 2023

5  out of  5 rating by Deanna Kunder
"Staff are very knowledgeable and provided great help."
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William Price

March 1, 2023

5  out of  5 rating by William Price
"I have been a client of Kelly Parks Agency for more than 20 years. Kelly and her staff have consistently provided exceptional Customer Service since I became a client. I have had multiple vehicles and drivers covered, a home owner's policy and renter's insurance. I highly recommend the Kelly Parks Agency for all of your insurance needs. Thank You Kelly and your staff!"
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Tori Boehmer

March 1, 2023

5  out of  5 rating by Tori Boehmer
"Appreciate this wonderful office and the level of personal support and guidance I receive from all of the staff here! Thank you!"
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Sherry Moore

February 28, 2023

5  out of  5 rating by Sherry Moore
"Helpful and very nice staff!"
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Landis Martin

February 28, 2023

5  out of  5 rating by Landis Martin
"The best there is"
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Cali Hunsicker

February 27, 2023

5  out of  5 rating by Cali Hunsicker
"Love the atmosphere and service here. They are so polite and respectful and personable."
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Corey Reid

February 27, 2023

5  out of  5 rating by Corey Reid
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Elson Sensenig

February 27, 2023

5  out of  5 rating by Elson Sensenig
"Very good service and friendly to all"
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David Slupek

February 24, 2023

5  out of  5 rating by David Slupek
"Bill is 5 a five star agent. He and his team provide the best service I could ask for. Available around the clock and come prepared to meetings with personalized options built for me. Thanks Bill"